Your Personal Data on GK Professional
GK PROFESSIONAL's personal data protection principle: maximum respect for your privacy.
Your Requests to Modify Your Personal Data
As a user of GK PROFESSIONAL services, you can modify your personal data from your customer account.
If you wish to delete your customer account, you can also perform this action from your customer account. Please note that this action is irreversible: you will lose access to your order history, loyalty points, promo codes, etc. However, it will be possible to create a new customer account.
You can export your personal data from your customer account.
For any other request for access, retrieval, correction, or deletion of your personal data, please contact our data protection service at the following address: dpo@gkpro.fr
All processing of shared personal information is carried out under the responsibility of GK PROFESSIONAL – 159 Avenue Gallieni, 93170 Bagnolet, France – SIREN: 444 484 042
How Do We Collect Data About You?
The collection of your personal data (such as name and contact information) is most often based on your customer relationship or another relevant relationship with us. For example, we collect data when you perform actions on our services, by registering as a user of our site, using the services, or providing us with other information.
When you visit or use GK PROFESSIONAL website services, you leave us different types of anonymous browsing data, such as your IP address and browsing history. The operation of the services is based on the use of cookies.
What Data Do We Collect?
This data includes your last name, first name, address, phone number, email address, date of birth, direct marketing information and consent, company contact person information, company name, information provided by you, customer classification information, order, delivery, agreement, and billing information.
The customer information we collect helps us personalize and continuously improve your shopping experience. We use this information to process orders, deliver products and services, process payments, and communicate with you regarding your orders, products, services, and promotional offers.
How Do We Manage Your Information?
GK PROFESSIONAL staff and its subsidiaries and subcontractors operate under confidentiality obligations when processing data concerning you. We maintain the confidentiality of data concerning you and ensure that it is only used for predefined purposes.
We delete obsolete and unnecessary data. We protect all data concerning you through task-based personal access rights and prevent third-party access to the data.
Register of Collected Data
Contact Form and Newsletter
| Data Collected | Email and website |
| Purpose | Customer relationship management |
| Retention Period | 3 years |
| Data Access | GK PROFESSIONAL customer service |
| Storage Outside EU | No |
Customer Account Creation
| Data Collected | Last name, first name, address, phone, email, date of birth, order, delivery, and billing information |
| Purpose | Order / Order tracking / Address / Returns / Loyalty management |
| Retention Period | Customer lifetime (customers inactive for 3 years deleted) |
| Data Access | GK PROFESSIONAL company personnel |
Cookies
Like most websites, we use cookie technology. Cookies help GK PROFESSIONAL determine which sections of its website are most popular, where visitors go, and how long they stay. The data is used to implement and develop services.
You can prevent cookie storage by changing your browser settings. In some cases, prevention may slow down or make browsing pages or the website impossible.
Data Security
GK PROFESSIONAL takes care to perform actions aimed at preventing data security breaches. We use physical, administrative, and technical safeguards to keep messages and identification data confidential. We use an SSL (Secure Sockets Layer Software) certificate that encrypts the information you enter before it is sent to us.
In accordance with data protection laws, you may exercise your right to access data concerning you and have it corrected by contacting: dpo@gkpro.fr