Your personal data on GKPRO SHOP
GKPRO SHOP’s personal data protection principles: respect your privacy as much as possible.
Your requests to modify your personal data
As a user of GK PROFESSIONAL services on GKPRO SHOP, you can modify your personal data from your customer account.
If you wish to delete your customer account, you can also perform this action from your customer account (please note this action is irreversible, you will lose access to your order history, your loyalty points, your promo codes … But it will be possible to create a new customer account ).
It is possible to export your personal data from your customer account.
For any other request to access, obtain, rectify or delete your personal data, we invite you to contact our data protection department.
Responsible for processing
Any processing of personal information communicated to GKPRO SHOP is carried out under the responsibility of the company GK PROFESSIONAL – 159 AVENUE GALLIENI, 93170 BAGNOLET FRANCE – SIREN : 444 484 042
How do we collect data about you?
The collection of your personal data (such as name and contact details) is most often based on your customer relationship or other relevant relationship with us. For example, we collect data when you perform actions on our services, by registering as a user of our site, by using the services of GKPRO SHOP or by providing us with other information. When you use the services of GKPRO SHOP, identification data is stored in our systems for the use of the services. When you visit or load pages of GKPRO SHOP websites, you leave various types of anonymous browsing data with us, such as your IP address and browsing history. The operation of the services is based on the use of cookies. We also collect data from our potential customers when they participate in contests, sweepstakes or customer events.
What data do we collect?
This data includes your name, first name, address, phone number, email address, date of birth, direct marketing information and consent, company contact information, company name, information provided by you – same, customer classification information, order, delivery, agreement and billing.
Data created and collected during communication includes information about communicating parties, time of connection, routing information, data transfer protocol, connection format, and location information. When browsing the Internet, “measurement data” is collected using cookies. This data cannot be associated with a person. The customer information we collect helps us personalize and continually improve your shopping experience on GKPRO SHOP services. We use this information to process orders, deliver products and services, process payments and communicate with you regarding your orders, products, services and promotional offers, maintain and update our files and thus your accounts with us, provide you with content such as wish lists and customer reviews and recommend products and services that may be of interest to you. We also use this information to improve our store and website, prevent or detect fraud or abuse on our website, and enable third parties to provide technical, logistical or other functions on our behalf.
List of types of information we collect:
Information you give us
We collect and store all information that you give us through our website or other means. You can choose not to communicate certain information to us, but this decision may nevertheless limit the use of our services. We use the information you provide to us, in particular to respond to your requests, to personalize your future purchases, to improve our services and to communicate with you.
Information collected automatically
Every time you come into contact with us, we receive and store certain types of information. Like many other websites, we use particular “cookies” and obtain certain types of information when your browser accesses the GKPRO SHOP site or advertisements and other content displayed on other websites by GKPRO SHOP or for its account.
Email Information
To optimize the usefulness and interest of our emails, if your computer allows it, we frequently receive confirmation of emails sent by GKPRO SHOP that you have opened. If you do not wish to receive an email from us, you just need to notify us in your account.
How do we manage your information?
Please notice that the staff of GKPRO SHOP, its subsidiaries and their subcontractors act under the obligation of secrecy when processing data concerning you.
We maintain the confidentiality of data concerning you and ensure that it is only used for predefined purposes.
Your data is processed for the purpose of producing and delivering agreed communication and other services, developing the services, billing, providing you with the best and most comprehensive service possible, and informing you about our services. We also use your data for communication with customers, such as sending information about our services and for marketing purposes. We delete obsolete and unnecessary data. We protect all data about you through personal task-based access rights and prevent third party access to the data.
GKPRO SHOP’s data protection principles
The purpose of this data protection policy is to describe the principles and practices that we observe at GKPRO SHOP to ensure the protection of the privacy, the confidentiality of the communication and the legal protection of our customers.
GKPRO SHOP regularly updates this policy as operations or services change or develop. For this reason, we encourage you to regularly review the latest statement.
Core values important to GKPRO SHOP include confidentiality of customer data and communication, as well as protecting customer privacy in all business operations. When handling the personal data of our customers, we follow French law, the orders and instructions of the authorities and good data processing practices.
GKPRO SHOP implements a high level of data protection. Personal and identification data as well as location-related data are collected only for specific predefined and lawful purposes and are not processed in a manner incompatible with those purposes.
We protect the security of your personal information as it is transmitted by using a Secure Sockets Layer Software (SSL) certificate that encrypts the information you enter before it is sent to us.
We maintain physical, electronic security measures and safeguard procedures in connection with the collection, retention and disclosure of personal customer information. Our security procedures may cause us to ask you for proof of your identity before we can provide you with your personal information.
We constantly train our staff on the principles of data processing and monitor the use of data by appropriate means.
The general principles of customer data management
Please note that as a customer of GKPRO SHOP, you have the right to check which data concerning you has been stored in our information systems, or that there is no data concerning you in our file. You can also refuse the use of your data in accordance with the law.
Register of data collected directly through the services of GKPRO SHOP:
Contact form
Data collected: email and website GKPRO SHOP
Objective pursued: Customer relationship management
Data retention: Registration in database
Shelf life: 2 years
Data access: GKPRO SHOP customer service
Is the data stored or processed outside the EU : Non
Customer account creation
Data collected: name, surname, address, phone number, email address, date of birth, direct marketing information and consent, company contact information, company name, information provided by yourself , customer classification information, order, delivery, agreement and invoicing
Objective pursued: Order / Order follow-up / Address / Returns / Credit note / Loyalty management
Data retention: Registration in database
Retention period: Lifetime of the client / Clients inactive for 2 years are deleted
Data access: the staff of GK PROFESSIONAL
Optin newsletter form
In accordance with the law “Informatique et Libertés”, you can exercise your right of access to data concerning you and have them rectified
Register of data transmitted to subcontractors via GKPRO SHOP services:
Google Analytics
Provider information: https://analytics.google.com/analytics
Provider location: Republic of Ireland
Objective pursued: Site traffic analysis + Remarketing
Is the data stored or processed outside the EU: Yes
Service provider’s GDPR charter:https://privacy.google.com/intl/fr_fr/businesses/compliance/
Sending and sharing data
GKPRO SHOP can only submit your data to third parties in accordance with current legislation. We submit information on request to authorities, for example police and security authorities, as well as other authorities on grounds specified by law.
GKPRO SHOP treats all data and messages created during the communication as confidential. Our staff are bound by an obligation of secrecy and a ban on the use of messages or other confidential information. When communication takes place over a network, it always leaves a trace. These network traces are called credentials if they can be connected to a person. Network traces are created, for example, when making phone calls, sending e-mail and SMS messages, and browsing the Internet, and may contain information about callers, connection route or routing, communication protocol. data transfer used, event and terminals used or their location.
We also collect data about website visits. These data include the IP address and the corresponding DNS name, the organization that recorded the IP address, the name and address of the page visited, the time the page was loaded and the type of browser.
Please note that the IP address is an identification required for the operation of the Internet, used to direct messages transmitted over the Internet to the appropriate places. Typically, the IP address is not connected to the person who uses the computer, but it can be connected to the organization that registered the IP address. The IP address connection can be established at the request of the authorities.
Cookies
As a customer of GKPRO SHOP, you can view our websites anonymously. However, like most websites, we use cookie technology. When you view our website, the cookie sets a random number for the browser that does not indicate your identity. Cookies help GKPRO SHOP determine which sections of its websites are the most popular, where visitors go and how long they stay there. The data is used to implement and develop services and to target advertisements on websites.
You can prevent the cookie from being stored by changing your browser settings. In some cases, prevention may slow down or make it impossible to navigate the pages or the website.
Data security.
GKPRO SHOP takes care to perform actions aimed at preventing data security breaches or eliminating disruptions that affect data security. In addition, we use all means to ensure that the confidentiality of messages or the protection of privacy is not unduly compromised.
In order to prevent data security breaches and eliminate disruption to data security, we may, among other things, prevent receipt of e-mail messages, remove viruses and other malware from messages, and take other comparable techniques. Measures necessary within the permitted and required limits specified in the relevant legislation. We use physical, administrative and technical protection measures to keep messages and identification data transmitted over the communications network secret. These actions reduce the risk of data about you being disclosed to third parties and prevent misuse or other unauthorized access. Some of our services also use standardized encryption methods.
Please notice that as a user of GKPRO SHOP services, you should also use the most appropriate methods to ensure your own data security. We encourage you to use our services and your terminals with care and control their use, for example by using secure codes and unique passwords, and to use sufficient anti-virus and firewall services and keep them as well as the updated operating system.
